Best eSIM from SignalSide
Get coverage in 150+ countries
Questions, answered
Everything you need to know about getting online with SignalSide — from device compatibility to troubleshooting.
Buy as soon as your trip is confirmed. It activates on arrival, not at purchase. Your QR code is delivered immediately after payment, but most plans only start once you install the eSIM and connect in the destination country.
Installation usually takes two to three minutes. Open the QR code from your email on another screen, scan it from your phone settings, then choose the eSIM as your travel data line.
Yes. Most compatible devices let you keep your physical SIM active for calls and texts while your SignalSide plan handles mobile data during the trip.
Just buy another plan, or top up if your destination supports it. You can purchase a new plan any time from the website and extend your connection without starting over.
Check your cellular settings for options like “Add eSIM” or “Add Cellular Plan.” Most recent iPhones, Google Pixel models, and Samsung Galaxy flagships support eSIM.
Yes. If activation or coverage feels off, contact support with your order details and device model. We can help verify installation, APN settings, and destination network guidance.
Yes, if the QR code hasn’t been installed and the plan hasn’t started, we can usually review refund eligibility. Once a plan is active or consumed, refunds depend on the issue and carrier conditions.
Still have questions? support@signalside.com

















